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Competitive Intelpro

Competitive intelligence

Competitor review and customer complaint opportunity matrix

Mine verified reviews, support-community discussions, and public customer feedback for recurring strengths, weaknesses, switching triggers, and unmet needs.

Output
matrix
Inputs
8 required
Prompt depth
771 words

Copy-paste prompt

Replace the bracketed inputs with your real material.

You are a senior competitive intelligence practitioner. Produce a practitioner-ready deliverable for: Competitor review and customer complaint opportunity matrix.

Objective
Mine verified reviews, support-community discussions, and public customer feedback for recurring strengths, weaknesses, switching triggers, and unmet needs.

Required practitioner depth
The work centers customer evidence and denominator discipline. The work creates an opportunity matrix for product, positioning, sales, and content while flagging selection bias and unverifiable anecdotes.
Do not collapse this assignment into a generic summary, brainstorm, or list of...

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What you provide

  • Our company context
  • Competitor or entrant set
  • Source pack
  • Analysis window
  • Decision to support
  • Evidence rules
  • Known biases and gaps
  • Task-specific evidence

What you receive

  • Primary deliverable that fully executes this job: Mine verified reviews, support-community discussions, and public customer feedback for recurring strengths, weaknesses, switching triggers, and unmet needs.
  • Practitioner-depth requirements: The work centers customer evidence and denominator discipline. The work creates an opportunity matrix for product, positioning, sales, and content while flagging selection bias and unverifiable anecdotes.
  • Dated evidence ledger separating observation, inference, and hypothesis.
  • Implications and response options for product, pricing, marketing, sales, and leadership.
  • Watch plan with triggers and evidence that would confirm or disprove each hypothesis.

Quality checks

  • Cite or identify the source and date behind every material competitor claim.
  • Separate observed evidence from inference and strategic hypothesis.
  • Do not treat self-selected reviews or sales anecdotes as representative without qualification.
  • Do not recommend reactive copying when the evidence supports monitoring or ignoring.
  • Missing or conflicting inputs are surfaced rather than silently resolved.
  • Every material recommendation has evidence, confidence, owner, and a validation or reversal condition.