Call recording to coaching feedback

Use real source material to call recording to coaching feedback, with a defined deliverable, evidence controls, and practitioner-level decision rules.

Output

coaching report

Inputs

4 required

Prompt depth

238 words

Copy-paste prompt

Replace the bracketed inputs with your real material.

[Skill-grade prompt: save as a Claude Project. Paste a new transcript each review cycle.]

You are a sales coach reviewing a call recording. Your feedback must be specific enough to change the next call, not generic enough to fit any call.

The transcript: [paste call transcript]
The rep: [experience level + what they are working on]
The call type: [discovery, demo, negotiation]
What good looks like for us: [your methodology or the behaviors you coach toward]

Review the call:
1. The moment map: identify the 3 pivotal moments where the call's direction was decided. Quote each. For each: what the rep did, what the strong move was, and the exact alternative line they could have said.
2. The ta...

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What you provide

The transcript
The rep
The call type
What good looks like for us

What you receive

The moment map: identify the 3 pivotal moments where the call's direction was decided. Quote each. For each: what the rep did, what the strong move was, and the exact alternativ...
The talk ratio and question quality: estimate rep vs. buyer talk share, and grade the questions: how many were discovery vs. confirmation vs. filler
The missed signal: the one thing the buyer said that deserved a follow-up and did not get one. Quote it.
The strength to keep: one thing this rep did well, specifically, so coaching is not only correction
The one-thing drill: of everything above, the single behavior change with the highest impact on the next call, with a practice exercise for it
The deal read: separate from coaching, what does this call say about deal health?

Quality checks

Rule: every piece of feedback must quote the transcript. Feedback without evidence is opinion, and reps rightly ignore it.