Define the outcome the score should predict
30-60 min
30-60 min
Choose a concrete event such as accepted lead, qualified deal, meeting held, or opportunity creation. Separate fit, engagement, and deal intent when they drive different actions. Work from ActiveCampaign using contact ID, contact score, deal score, score rule as the minimum evidence set. Complete this work in ActiveCampaign or the controlled working file; no Claude prompt is needed for this step. Save the finished artifact in the score-rule calibration report with the run date, owner, evidence reference, confidence, and approval status. Treat existing customers as a separate exception class and do not count it as failure unless the policy says so.
Define the outcome the score should predict completed as a dated section of the score-rule calibration report, with contact ID, conversion rate by score band, evidence links, owner, and approval status for change point weights.
Do not let contact ID stand in for contact score; that shortcut creates false positives in lead scoring model. Document the result in the same run folder so the next cycle can compare like with like. Apply it specifically during “Define the outcome the score should predict.”