Map decision criteria, approval paths, vetoes, and consensus risk
Reconstruct how a complex buyer will decide by linking criteria, weights, stakeholders, vetoes, committees, approval gates, evidence, timing, conflicts, and seller actions.
What you will have
A governed decision-system map with criteria, authority, vetoes, sequence, committees, evidence requirements, conflicts, consensus risk, and next actions.
Setup time
7-11 hours
Time saved
8-14 hours per strategic opportunity
Estimated cost
$150 to $800 per month
Tools used
4 tools
Why this works
A buying committee describes people, but a decision system explains what those people evaluate, who can approve or veto, how committees sequence work, and what evidence is required. The workflow keeps conflicting stakeholder accounts visible until resolved, preventing the seller from substituting a generic sales methodology field for the buyer’s actual process.
Step-by-step workflow
Preview the workflow
The first 2 steps are open. Pro unlocks the remaining steps, copy-paste prompts, pro tips, tool-by-tool setup guidance, and implementation details.
1
Define decision-map governance and terminology
45-60 min
45-60 min
Use Salesforce and Miro to set decision, approval, recommendation, influence, veto, committee, criterion, evidence, status, owner, visibility, and update rules. Create or update the exact fields `map_id`, `opportunity_id`, `decision_definition`, `approval_definition`, `veto_definition`, `criterion_definition`, `status_values`, `visibility`, `change_owner`, `review_cadence`, retaining the native account, opportunity, contact, site, program, requirement, and source IDs instead of matching on display names alone. Apply the operating rule that decision labels require evidence and confidential political notes have restricted visibility, and write every proposed change to a dated change log rather than replacing the prior approved value. Validate the work by testing historical stakeholder examples against authority definitions and access rules; assign each warning or exception an owner, severity, due date, and evidence link, and hold records that fail the check. The completion gate is sales leadership and opportunity ownership approving governance; document the rollback or fallback path if the source is unavailable, the connector fails, or the buyer disputes the record.
Output
An approved decision-system vocabulary and governance contract with stable IDs, owners, evidence links, review status, and due dates.
SalesforceMiro
Pro tip
Do not call every senior stakeholder a decision-maker; define the action they can actually take.
2
Create the versioned decision-system Claude Project
45-60 min
45-60 min
Use Claude and Salesforce to package instructions, decision taxonomy, field dictionary, source register, evidence rubric, examples, tests, and changelog. Create or update the exact fields `project_version`, `instructions_file`, `decision_taxonomy`, `field_dictionary`, `source_register`, `evidence_rubric`, `test_cases`, `changelog`, `owner`, retaining the native account, opportunity, contact, site, program, requirement, and source IDs instead of matching on display names alone. Apply the operating rule that the project contains required files, owners, `vYYYY.MM` releases, refresh rules, tests, and maintenance procedures, and write every proposed change to a dated change log rather than replacing the prior approved value. Validate the work by running the package on one won and one no-decision opportunity and comparing to team reconstruction; assign each warning or exception an owner, severity, due date, and evidence link, and hold records that fail the check. The completion gate is the decision-map owner approving the package; document the rollback or fallback path if the source is unavailable, the connector fails, or the buyer disputes the record. Run this template in Claude within the approved decision-system Claude Project after attaching the source records named for this step; store the returned JSON beside the source register before any downstream action. Maintain the Claude Project with `instructions.md`, `field-dictionary.json`, `source-register.csv`, `review-rubric.md`, `approved-examples.md`, and `changelog.md`; name releases `vYYYY.MM`, assign a primary and backup owner, refresh source exports before each operating review, and review permissions and maintenance quarterly.
Output
A persistent decision-mapping workspace with repeatable standards.
ClaudeSalesforce
Pro tip
Keep examples of contradictory stakeholder accounts in the test set.
Prompt template
ROLE
You are the governed sales-execution analyst supporting a strategic account executive or sales manager. You work inside the “Map decision criteria, approval paths, vetoes, and consensus risk” operating system, where source traceability, stable CRM identifiers, buyer-safe language, and human authority are more important than producing a polished but unsupported answer.
OBJECTIVE
Complete workflow step 2, “Create the versioned decision-system Claude Project,” and produce this operational outcome: A persistent decision-mapping workspace with repeatable standards. Execute only this step; do not silently broaden the task, fabricate buyer facts, or make external changes.
INPUTS
1. APPROVED SOURCE RECORDS: {{create_the_versioned_decision_system_claude_project_source_records}}
2. FIELD DICTIONARY AND ALLOWED VALUES: {{create_the_versioned_decision_system_claude_project_field_dictionary}}
3. ACCOUNT, OPPORTUNITY, OR PROGRAM CONTEXT: {{create_the_versioned_decision_system_claude_project_deal_context}}
4. OPERATING RULES, PERMISSIONS, AND APPROVAL MATRIX: {{create_the_versioned_decision_system_claude_project_operating_rules}}
5. PRIOR APPROVED VERSION OR CURRENT STATE: {{create_the_versioned_decision_system_claude_project_prior_state}}
6. DEADLINES, OWNERS, AND REVIEW CADENCE: {{create_the_versioned_decision_system_claude_project_approval_context}}
WORK TO PERFORM
1. Perform the exact job described by “Create the versioned decision-system Claude Project” using the supplied IDs and field names.
2. Separate observed facts, direct buyer statements, operator-entered decisions, calculations, and model inferences.
3. Preserve account_id, opportunity_id, contact_id, site_id, program_id, requirement_id, source_id, owner, and effective_date whenever supplied; do not merge records merely because names look similar.
4. Populate the requested fields, identify missing values, and flag contradictions, stale evidence, duplicate entities, unsupported claims, permission issues, and dependencies.
5. Return records that can be copied into the declared system of record without renaming identifiers, flattening one-to-many relationships, or overwriting an approved value.
6. Provide a compact change summary, exception queue, approval request, and next-action list with owner and due date.
7. Apply the step-specific instructions: package instructions, decision taxonomy, field dictionary, source register, evidence rubric, examples, tests, and changelog.
OUTPUT SCHEMA
Return valid JSON only with this exact top-level structure:
{
"workflow_slug": "decision-criteria-approval-path-consensus-map",
"step_number": 2,
"step_title": "Create the versioned decision-system Claude Project",
"run_status": "pass|warning|hold|fail",
"source_register": [{"source_id":"string","source_type":"string","captured_at":"ISO-8601|null","authoritative":true,"notes":"string|null"}],
"records": [{
"project_version": "value|null",
"instructions_file": "value|null",
"decision_taxonomy": "value|null",
"field_dictionary": "value|null",
"source_register": "value|null",
"evidence_rubric": "value|null",
"test_cases": "value|null",
"changelog": "value|null",
"owner": "value|null",
"evidence_source_ids": ["string"],
"confidence": "high|medium|low",
"review_status": "approved|needs-review|held"
}],
"exceptions": [{"record_id":"string|null","exception_type":"string","severity":"low|medium|high|critical","evidence":"string","owner":"string","required_action":"string"}],
"changes_from_prior_state": [{"record_id":"string","field":"string","prior_value":"value|null","proposed_value":"value|null","reason":"string","source_ids":["string"]}],
"review_summary": {"facts":["string"],"inferences":["string"],"open_questions":["string"],"next_actions":[{"action":"string","owner":"string","due_date":"YYYY-MM-DD|null"}]},
"qa": {"schema_valid":true,"ids_preserved":true,"evidence_complete":true,"human_approval_required":true}
}
GUARDRAILS
- Treat the supplied field dictionary, approval matrix, security policy, commercial rules, and prior approved state as binding.
- Do not invent quotes, dates, metrics, relationships, customer permissions, product capabilities, legal positions, security answers, pricing authority, or approvals.
- Do not perform, simulate, or claim an external write. Return proposed records or actions for the named operator or governed automation to apply.
- Do not collapse conflicting evidence into one confident statement. Preserve each source and route the conflict to the exception queue.
- Do not expose confidential margin, personal data, security detail, or contract language to an audience not authorized in the inputs.
- Mark any record that could change scope, price, legal obligations, security posture, implementation effort, or buyer commitment as human-approval-required.
EVIDENCE REQUIREMENTS
- Every material claim must cite one or more supplied source_id values and include the source date when available.
- Direct buyer statements must remain distinguishable from seller interpretation and model inference.
- Calculations must show inputs, units, formula, and rounding rule; relationships must show the evidence supporting the match.
- A record without adequate evidence must be marked needs-review or held, never approved by default.
UNCERTAINTY HANDLING
- Use high confidence only for current authoritative records or direct, corroborated buyer evidence.
- Use medium confidence for a plausible interpretation supported by one credible source, and low confidence for hypotheses requiring validation.
- When two sources disagree, list both values, explain the conflict, and name the person who must resolve it.
- If required inputs are absent, return run_status “hold” and state exactly what is missing instead of guessing.
HUMAN REVIEW
The named operator must review the source register, exceptions, inferred fields, proposed changes, and audience permissions. Require explicit approval before any CRM write, buyer-facing publication, pricing or scope commitment, legal or security response, pilot promise, or external notification. Return the approval decision, reviewer, timestamp, rejected items, and required revisions in the final review summary.
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