Define intent tiers and action rules
1 hour
1 hour
Write down what counts as low, medium, and high intent for your business. Include signal examples like pricing page visits, product page depth, repeat visits from the same company, ad engagement, demo page visits, comparison page views, or target account fit. Then define the action for each tier: monitor, alert, create task, add to audience, or escalate.
An intent routing rulebook with tiers, signals, and actions.
Do not route every signal to sales. If everything becomes an alert, sellers will ignore the entire system.